Hotel Calgary Policies


Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. When booking a room by credit card, the cardholder’s name must match that of the person who arrives at check-in. Please note cash, debit, prepaid cards are not accepted at the property as a form of deposit or pre-authorization.
Groups
No special conditions apply for groups.

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

Pets
Pets are not allowed.

Children and extra bed policy
Children of any age are allowed. Children up to and including 17 years old stay for CAD 0 per person per night when using an existing bed. No cots are available. No extra beds are available. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.